Platform Services

Everything You Need to Run a Hosting Business

Seven integrated service areas that replace your entire tool stack. No more duct-taping billing to provisioning to monitoring. It all works together because it was built together.

Billing & Client Management

Revenue Operations That Run Themselves

Automated invoicing, Stripe-powered payment processing, and full client lifecycle management — from signup to renewal. Built-in dunning, credit management, and revenue analytics give you complete financial visibility without the spreadsheet gymnastics.

  • Automated invoice generation with configurable billing cycles
  • Stripe integration for cards, ACH, and regional payment methods
  • Smart dunning workflows that recover failed payments automatically
  • Revenue analytics, MRR tracking, and churn reporting
Billing Overview
MRR
$4.2K
+8.2%
Collected
96%
+2.1%
Churn
1.8%
-0.3%
Revenue
MTD12M
Recent Invoices
InvoiceClientAmountStatus
#INV-1084CloudNine Ltd$249Paid
#INV-1083NetForge Inc$89Pending
#INV-1082HostVault$512Paid
Web Hosting Management

Shared Hosting Without the Shared Headaches

Manage shared hosting accounts, reseller packages, domains, and SSL certificates from one interface. PowerDNS integration handles DNS natively, and automated provisioning means new accounts are live in seconds, not hours.

  • Shared hosting and reseller tier management
  • Domain registration and transfer workflows
  • Automated SSL via ACME with auto-renewal
  • Native PowerDNS integration for zone and record management
Hosting Accounts
DomainPlanSSLStatus
example.comProActiveLive
mysite.ioBusinessActiveLive
store.devStarterRenewingLive
app.netProActivePending
Total Accounts
6,985
Domains
4,201
SSL Certs
3,847
VPS & Cloud Infrastructure

Proxmox-Powered VPS at Any Scale

Deploy virtual servers in seconds with fully automated Proxmox provisioning. Snapshots, live resource monitoring, and on-demand scaling give your clients the cloud experience they expect — while you keep the margins you need.

  • Automated VM creation, OS installation, and network configuration
  • Snapshot management with client-facing restore controls
  • Real-time CPU, memory, disk, and bandwidth monitoring
  • Vertical scaling without downtime for supported configurations
VPS Fleet
Active VMs
2,545
Nodes
48
Avg CPU
34%
Avg RAM
61%
Virtual Machines
VM IDNodeIPStatus
vm-2041us-0110.0.1.42Running
vm-2040eu-0210.0.3.18Running
vm-2039us-0210.0.1.87Deploying
Node Load
proxmox-us-0134%
proxmox-eu-0289%
Dedicated Server Operations

Bare-Metal Management, Fully Integrated

IPMI integration gives you remote power control, console access, and hardware health data for every dedicated server in your fleet. From initial provisioning to OS reinstall to decommission — the entire lifecycle is managed from one place.

  • IPMI-based remote power, reboot, and console access
  • Automated OS installation with PXE boot support
  • Bandwidth monitoring and traffic analytics per server
  • Hardware inventory tracking and lifecycle management
DS-EU-001 scheduled maintenance in 2h — auto-failover ready
Dedicated Fleet
ServerStatusCPUPower
DS-US-001Online28%IPMI
DS-US-002Online45%IPMI
DS-EU-001Maint.0%IPMI
DS-EU-002Online71%IPMI
DS-AP-001Online33%IPMI
Total Servers
213
Online
209
Maintenance
4
Provisioning & Automation

Zero-Touch Deployment, Start to Finish

From the moment an order is placed to the moment a client receives their credentials, the entire pipeline runs without human intervention. Configurable workflows, an event-driven automation engine, and built-in retry logic handle the edge cases so your team doesn't have to.

  • End-to-end provisioning pipelines for every service type
  • Event-driven automation engine with configurable triggers
  • Automatic retry with exponential backoff on failures
  • Full audit trail for every provisioning step
Job Queue
Job IDTypeStartedStatus
#J-4821VPS12s agoRunning
#J-4820Hosting1m agoDone
#J-4819Dedi3m agoDone
156
Completed
5
Running
2
Queued
1
Failed
Infrastructure Monitoring

See Everything. Miss Nothing.

Lightweight Go-based agents run on every node, reporting real-time health metrics back to the platform. Threshold-based alerts, multi-datacenter visibility, and historical trend data mean you catch problems before your clients do.

  • Go-based monitoring agents with minimal resource overhead
  • Configurable threshold alerts via email, webhook, or Slack
  • Multi-datacenter topology with unified dashboard view
  • Historical metrics and capacity planning trend data
3 nodes above 80% CPU threshold — auto-scaling evaluation triggered
Infrastructure Monitoring
CPU Fleet Avg
Node Health
Healthy 64
Warning 3
US-EAST (12 nodes)All Healthy
EU-WEST (8 nodes)1 Warning
AP-SOUTH (4 nodes)All Healthy
Support & Service Delivery

Support That's Part of the Platform, Not Bolted On

Integrated ticket management, SLA tracking, and a client-facing knowledge base mean support workflows have full context. Agents see the client's services, invoices, and server health right alongside the ticket — no tab-switching required.

  • Ticket management with priority queues and assignments
  • SLA tracking with breach alerts and escalation rules
  • Client portal with self-service knowledge base
  • Automated notifications for ticket updates and service events
Support Queue
Open
14
+3
Avg Response
18m
-2m
SLA Met
98%
+1%
JD#1042Cannot access VPS console after reboot
SC#1041SSL certificate not renewing automatically
MK#1040Bandwidth overage notification question
AL#1039Request to upgrade hosting plan
SC#1038DNS propagation taking longer than expected
Extensibility

Platform Integration

AUHMS is a platform, not a walled garden. A comprehensive API, real-time webhooks, and a growing marketplace make it straightforward to extend and integrate.

REST API

Every action in the admin panel and client portal is available through a fully documented REST API with Swagger/OpenAPI specs.

Webhooks

Real-time event notifications for orders, provisioning, billing, and support events. Push data to your systems as things happen.

Marketplace

A growing library of modules and integrations built by the community and verified by the AUHMS team. Extend the platform without custom code.

Custom Modules

Build your own modules using the AUHMS SDK. Hook into the event bus, register routes, and extend the admin and client portals.

See the Full Platform in Action

Every service area working together, out of the box. Start a free trial and see what a unified hosting platform actually looks like.